US Shipping
- Standard: 3–6 business days
- Expedited: 2–3 business days
- Express: 1–2 business days
Carrier-selected at dispatch (UPS, USPS, FedEx). Remote areas may require additional time.
Shipping & Delivery
Fast, trackable delivery on every authentic pair. Processing typically within 1 business day.
- Trackable shipping
- Signature for high-value orders
- Easy tracking updates
Processing Times
- In‑stock pairs: ship within 1 business day
- En route inventory: ships in 3–6 business days
- Pre‑release/limited: window shown on product page
Orders placed by 2:00 PM CT Mon–Fri aim to ship same day.
International
- Canada: 5–10 business days
- UK & EU: 6–12 business days
- Worldwide: 7–14 business days
Duties/taxes may apply at delivery per local regulations.
Estimated Rates & Services
| Region | Service | Speed (Business Days) | Signature |
|---|---|---|---|
| US (Contiguous) | Standard | 3–6 | Orders $300+ |
| US (Contiguous) | Expedited | 2–3 | Orders $300+ |
| US (Contiguous) | Express | 1–2 | Orders $300+ |
| US (AK, HI, Territories) | Standard Air | 4–9 | Orders $300+ |
| Canada | Tracked Intl | 5–10 | Per carrier rules |
| UK & EU | Tracked Intl | 6–12 | Per carrier rules |
| Rest of World | Tracked Intl | 7–14 | Per carrier rules |
Final shipping options and costs are shown at checkout based on destination and cart value.
Tracking & Updates
- Tracking email is sent as soon as your label is created.
- Allow 12–24 hours for the carrier to show the first scan.
- Delivery windows exclude weekends and US federal holidays.
- Signature is required on high-value shipments for protection.
Tip: Add [email protected] to your contacts so alerts don’t land in spam.
Quick Order Lookup
Estimate Delivery
Estimates are informational; exact fees and times appear at checkout. Customs processing can extend international delivery windows.
Packaging & Condition
Pairs ship in protective double-box packaging with the original manufacturer’s box inside. We do not fold or rubber-band the box lids. Inserts and accessories (if included by the manufacturer) are secured to avoid scuffs.
Address Changes & Cancellations
We can modify shipping addresses or cancel orders before the label is created. Once a shipment is in transit, rerouting depends on the carrier’s policy and may add 1–3 business days.
PO Boxes, APO/FPO
We ship to PO Boxes and APO/FPO/DPO via USPS-compatible services. Some expedited or oversized shipments may require a street address.
Lost or Damaged Shipments
If tracking shows delivered but you cannot locate the package, contact us within 5 business days. For damaged deliveries, retain all packaging for carrier inspection and photos.
Pre‑Orders & En Route Stock
When an item is marked “en route,” it means we have secured authentic stock that is inbound to our facility. The product page shows the expected handoff window. You will receive tracking as soon as your pair ships.
Holidays & Weather
Carriers may experience delays during peak seasons or due to severe weather. We’ll update your tracking page as carriers post new scans.
Shipping FAQs
In‑stock pairs usually ship within 1 business day. Orders placed by 2:00 PM CT Monday–Friday aim to ship the same day. En route or pre‑order items show their own windows on each product page.
We ship with UPS, USPS, and FedEx for US orders, and with trusted international partners for overseas deliveries. The best option is selected automatically based on speed and destination.
International shipments may be subject to import duties, VAT, or handling fees assessed by your local customs office. These are the recipient’s responsibility unless stated otherwise at checkout.
Yes, orders valued at $300 or more require an adult signature to protect your purchase. The carrier will attempt redelivery if no one is available.
Contact us as soon as possible. If your label has not been created, we can update the address. After dispatch, carrier rerouting may be possible but can add 1–3 business days.
Need help with a shipment?
Our Chicago-based support team is here to help with tracking, address changes, and carrier holds.
Contact Support